Shipping & Returns

Shipping & Returns

Shipping & Tax

Orders placed and shipped within the state of New York are subject to sales tax. Shipping charges on this website reflect ground shipping rates within the 48 Continental United States. We can ship to virtually any address in the world, however some restrictions apply. For shipping rates outside of the 48 Continental United States, you will be contacted for the additional charge.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Items with return restrictions include:

  • Special/Customized Orders
  • Opened or Defaced Items
  • Disposable Items
  • Products with Expiration Dates

Before you return any equipment for any reason, please call us at  716-815-5700  to make shipment arrangements.

Privacy Policy

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To allow you to forward information to another individual such as a friend or co-worker. 

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Gardenville Commercial Center,

3121 Clinton Street

West Seneca, NY 


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